Event Crew | Australian Open

As an Event Crew Member at FISHBOWL you’ll be an ambassador of our core values. You will be responsible for providing personalised guest experiences, walking our customers through the menu and making wholesome salads from scratch.

Skills and experience

You’ll have:

• A background working in food, restaurants, and/or customer experience
• Excellent communication skills
• A team player mindset and a positive can-do attitude
• Confidence working in a fast-paced environment
• Experience as a quick and adaptable learner
• Characteristics reflective of FISHBOWL’s ethos: self-motivated, positivity, service-oriented, flexible, and ethical with a high degree of integrity.

Working with fellow Event Crew, Supervisors, and Managers, you’ll be expected to deliver an exceptional customer experience and create delicious bowls.

You’ll be expected to: 

• Make wholesome salads from scratch
• Deliver superior customer service, to every customer, every time
• Operate a point-of-sale (POS) register to complete customer transactions
• Learn and maintain knowledge of our menu 
• Maintain critical standards of food quality, daily food safety, and sanitation
• Live out FISHBOWL’s people and culture standards by contributing to an excellent work culture.

What you can expect when you’re part of the FISHBOWL Fam: 

FISHBOWL is one of Australia’s fastest-growing food brands, offering fresh, made-to-order salads with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 50 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City (trading as THISBOWL). Our founding mission – to change the culture of fast food – continues to drive our team of quality-obsessed foodies as we grow.

So why join us? Well, we’re not your average ‘fast food’ brand—we’re all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you’ll fit right in. We’re here to help you thrive, not just work.

Here’s what you can expect during our recruitment process:

1. Initial pre-screen call with our Recruitment team (10-15 min)
2. In-store trial with one of our Operations leaders – getting ‘on the mix’ with one of our teams – this is your chance to show us your attention to detail, customer service, can-do attitude, and good hygiene practices (1 hour)
3. If you smash your in-store trial, you’re on the team – job offer and onboarding process begins